Privacy Policy
Last updated: July 2026 · Repair Guru, Jitwarpur, Samastipur, Bihar
Repair Guru ("we", "us", "our") operates the website repairguruspj.com. This Privacy Policy explains how we collect, use, and protect information when you use our website or contact us for appliance repair services.
1. Information We Collect
When you use our booking forms or contact us, we may collect:
- Your name and phone number (to arrange the repair visit)
- Your address or area in Samastipur (to send a technician)
- Details about your appliance and problem (to prepare for the service)
We do not collect payment details on this website. All payments are made directly in cash or UPI at the time of service.
2. How We Use Your Information
- To contact you via phone or WhatsApp to confirm and schedule your repair
- To send our technician to your location in Samastipur
- To follow up on the repair service (e.g. 30-day warranty issues)
- To occasionally send service reminders (e.g. annual geyser service)
3. WhatsApp Communication
Our booking forms open WhatsApp with a pre-filled message. By sending this message, you agree to communicate with us via WhatsApp. We will only use your WhatsApp number to respond to your repair request and provide relevant service updates.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your details are used solely to provide you with appliance repair services in Samastipur.
5. Third-Party Services
Our website uses the following third-party services:
- Google Fonts — to display text. Google may collect basic usage data. See Google's Privacy Policy at google.com/policies/privacy.
- Google Maps embed — to show our location. Google may set cookies. See Google's Privacy Policy for details.
- Google AdSense — we use Google AdSense to display advertisements on this website. Google AdSense uses cookies to serve ads based on your prior visits to this or other websites. Google's use of advertising cookies enables it and its partners to serve ads based on your visit to this site and/or other sites on the Internet. You may opt out of personalised advertising by visiting Google Ad Settings. For more information, visit How Google uses information from sites or apps that use our services.
- Microsoft Clarity — we use Microsoft Clarity, a behavioural analytics tool, to understand how visitors interact with our website. Clarity may record mouse movements, clicks, and scrolling behaviour. No personally identifiable information is captured. See Microsoft's Privacy Policy at microsoft.com/privacy.
6. Data Retention
We retain your contact information only as long as necessary to provide you with ongoing service (including the 30-day warranty period) or as required by applicable Indian law.
7. Your Rights
You may contact us at any time to request that we stop communicating with you or delete your contact information from our records.
8. Cookies
This website uses cookies through third-party services:
- Google AdSense cookies — used to serve relevant advertisements based on your browsing behaviour. These are third-party cookies set by Google.
- Microsoft Clarity cookies — used for website analytics and session recording.
- Google Maps / Fonts cookies — set by Google embeds on this site.
You can control or disable cookies through your browser settings. Disabling cookies may affect some features of this website. To opt out of Google advertising cookies, visit Google Ad Settings.
9. Contact Us
For any privacy-related queries, contact us:
📞 7903760419
💬 WhatsApp
📍 Jitwarpur, Samastipur, Bihar — 848101